By Selina J. Shultz, Esq., LL.M. and Robert A. Creo, Esq. “The quality of everything we do depends on the quality of the thinking we do before we begin.” With …
While recently working with a company to improve their conflict culture, I was struck by a telling comment made by a member of the senior management team: “I feel sorry for …
Workplace mediations can often be a great way to resolve employee conflicts at an early stage at a very low cost to the organization. After a successful workplace mediation, employees …
A 1979 study of attorney-client interactions conducted by Sociologist Maureen Cain revealed startling information about a typical attorney-client relationship. Despite years of education and training to hone their legal expertise, …