Conflict Culture Assessment & Intervention
Does your business need “a conflict culture intervention”? When people tell us “I no longer dread going to work, but actually look forward to it”, we know we have done our job.
Often when we are called into mediate a work place dispute, we discover the specific dispute is a symptom of an overriding “dysfunctional conflict culture”. Conflict is an inevitable part of any organization. However, in a dysfunctional conflict culture, conflict escalates and is the catalyst for loss of productivity, turnover, and litigation.
In a healthy conflict culture, conflict is addressed skillfully in a direct manner and is a catalyst for growth, collaboration and innovation. The foundation of organizational health is “conflict competence” throughout all levels of the organization. To construct this foundation a Conflict Culture Intervention can be initiated which addresses current conflicts and also empowers the workplace to skillfully navigate future conflicts on its own.