Healthy organizations leverage inevitable conflict for better team work, innovation, and increased productivity, while unhealthy organizations escalate conflict in negative and destructive ways that thwart engagement, and creativity. Our conflict culture assessments pull back the curtain to reveal the sources of the negative escalation of conflict in the organization. The safety of the confidential, independent process provides leaders with a rare, unvarnished view of its culture. We them help them to begin to take tailor made steps to improve it.
We work with organizations on several different levels from simple strategic planning facilitation, to mediation between employees, developing better leaders and teams, to providing ongoing Ombuds services.
“When our organization was facing a crisis, we needed help from a professional organization that could help resolve the inter-personal attitudes and relationships. The Conflict Lab was able to quickly understand our organization and help diffuse some of the drama that was adversely affecting the performance of our key employees. More importantly, The Conflict Lab worked with us to train our management team in how to handle difficult conversations, establish accountability, and promote better working relationships. The ongoing work on building trust among employees has put us on the right path for our future. As the owner of the company, I greatly appreciate Selina Shultz’ professionalism and dedication in helping our company to be successful for many years to come.”
– Chip Chomyn, CEO AMG Research
Let us start the conversation of how our approach can help your organization make peace with conflict so you can begin to leverage it for innovation, collaboration, and better team work to move you towards your strategic goals.