The Conflict Lab provides trainings to the public, organizations and corporations in conflict and mediation skills.
These courses can be custom made for your organization, or you may choose from our standard trainings: We often recommend short trainings over a period of time compared to “one and done” trainings. This is especially true when you are wanting to spur a change in behavior.
Watch Mediation Training Introduction Video
Fall Mediation Training hosted by Pepperdine Straus Institute for Dispute Resolution in collaboration with The Conflict Lab. In addition to comprehensive mediation skills, the training provides an overview of negotiation and conflict theory, Participants are encouraged to develop their own mediation style based on their individual strengths and practice areas. The training includes the sixteen hours of role plays required by the Federal Court ADR program. The course also meets the requirements of CLASP and other court sponsored programs. Course sizes are kept small to allow for individual attention during role plays. This Basic 40 Hour Mediation Training course will be completed over the course of two sessions.
2026 Fall Mediation Training New Dates
Contact us to reserve your seat for Fall 2026. A $1,000 deposit shall guarantee a spot. Classroom size is limited. To reserve a guaranteed space you may provide a deposit. Members of the Mediation Council of Western Pennsylvania and The Pennsylvania Council of Mediators will receive 10% off. To register or to make inquiries, please email us at [email protected].
We are available to teach a number of advanced mediation offerings including, Decision Making in Conflict, Informing Your Practice with Neuroscience Research, Apology and Forgiveness, Mindfulness for Mediators, and Advanced Family Mediation.
3-Hour Foundational Course
Every workplace has conflict patterns. Most people have never been taught how to recognize their own.
Conflict and You introduces the core dynamics that shape how individuals show up under pressure.
Participants will:
· Understand how “Drama” operates in professional settings
· Identify personal conflict habits and predictable stress responses
· Distinguish between productive tension and unhelpful escalation
· Practice replacing Drama with Compassion
· Build confidence in everyday conflict conversations
Each participant completes a pre- and post-assessment to measure growth in conflict competency.
Investment: $300 per participant Includes assessments and light breakfast.
A strong starting point for teams ready to build a shared foundation.
Spring 2026 Offerings: May 18, 20, and 21 | 9:00 AM to 12:00 PM
For registration or questions, please contact [email protected]
An Empowering Leadership Retreat for Women
Fall Emerge in Pittsburgh – October 23-25, 2025
Twice a year, Selina Shultz and Laura Grisolano curate a group of women for a guided, intensive coaching program to unlock and leverage your inner wisdom so you can lead a more authentic personal and professional life.
All inclusive Retreat Program includes Breakfast and Lunch each day.
Overnight lodging is available at the charming neighborhood boutique hotel,
TRYP Pittsburgh, with a special Emerge rate.
This retreat is by invitation or application only. To apply for this opportunity please contact:
For more information, please click on the link below.
2025 Emerge Retreat
Pittsburgh Emerge Retreat 2025
Hidden Hills, California @ The Golden Ranch Retreat
February 8-11, 2026
Decision Making
(more specific course also done for lawyers)
Soft Skills
(more specific course also done for lawyers)
Better Use of Email
Conflict De-Escalation
How Women and Men Can Work Better Together
How Different Generations Can Work Better Together
Women’s Leadership – Becoming a Leader in Your Own Life
Creating a Growth Environment
We often customize our trainings for their specific audience based on what our client’s needs are and work with our Co”Lab”orators to make sure you have the right trainers.
Contact us to learn more about developing individual and team skills.